Great place to work - Marketing Manager Secret Shopper Employee Review

5.0
25 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The team is very open-minded

Cons

I have not observed any yet

Explore other reviews about Secret Shopper

5.0
2 May 2025
Recommend
CEO approval
Business outlook

Pros

Very easy staff to work with, good assignments, thorough instructions.

Cons

Contract only, some jobs are too far

2.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Office snacks were provided which was a nice perk. Co-workers on my team and in other departments were supportive and fun to work with on a day-to-day basis.

Cons

Workload was consistently high, with frequent shifts in priorities that created a reactive work environment. Communication from leadership was not consistent, which made expectations unclear at times. Hiring decisions impacting my team were made without my awareness, limiting visibility and alignment. Internal processes felt underdeveloped for a long-established organization, which led to inefficiencies. Compensation and advancement opportunities did not align with increasing responsibilities.

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