Job eliminated after consolidation, I wish I still worked for SEDGWICK....! - Field Investigator Sedgwick Employee Review

5.0
19 Jul 2012
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits and paid time off is the best I have ever seen. A positive work environment and a great business model....but not so good for employees jettisoned after takeover. Company is generous in paying 75 percent plus of the cost of medical insurance. There was a lot to love and they did give a fair amount of severance pay for my years of service.

Cons

My company: Factualphoto Inc. (Naperville, ILLinois), has been down-sized after a buyout by Sedgwick CMS. My job eliminated along with others to increase the profit margin. Peripheral markets that were hard won are now abandoned and only the most lucrative core urban markets kept. Sedgwick insisted on a 17 percent profit margin. Even though FP was profitable it wasn't enough margin for the parent co. Industry average is 3-7 percent. Without being precise, Factual had a solid and respectable profit margin. Sedgwick should have kept this business intact. What took Factualphoto many years to build provided a decent but not stellar rate of return. I know the macro-environment is inflationary but any business making a profit should not have been lightly dismantled. I also wish they had found another place in the company for me. In spite of my personal situation I can strongly recommend Sedgwick as an employer and I wish I had my old job back. SADDENED by this change.

Explore other reviews about Sedgwick

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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