Pros
Flexible schedule, spa is closed on Sundays and major holidays, majority of the staff is very friendly, easy for receptionists that are in school for esthetics or massage or that are already licensed to transition to working as a service provider. Job itself is fairly easy.
Cons
TERRIBLE management, no accountability, lots of gossiping and favoritism. Rat infestation, alcohol problem, toxic environment, high turnover. Low clientele, the majority of guests are loyalists who refuse to see anyone but their preferred esthetician/massage therapist. Receptionists have too much responsibility and aren't payed enough. They have all of the typical receptionist duties, but are also responsible for all of the deep cleaning in the spa, opening/shutting down treatment rooms, and doing laundry.