Pros
Pay, but only sort of. They have a really convoluted commission structure and they hide it from you during training. The system is designed to sound good but to reduce commission pay out to agents. Training is also very good.
Cons
Work/life balance. You have to have PTO to get time off and they TELL you what your schedule is you do not get a choice. They also set caps on the leads you can take and expect you to be on the Phone with those leads for 9 hours. They give one hour breaks but only let you take 30 minutes. They also LIE about the leads you get. They are not warm most of the time they are not qualified and their Agent leveling system is awful. They set lead caps and force you to cold call after saying you will never do that in this position. During training they address bad reviews as people who didn't cut it. I am doing great here, but trust me this job is not good. There is better and do not settle unless your desperate. Oh and the benefits are god awful.
