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      SelectQuote

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      SelectQuote reviews

      Good WLB - Customer Care Agent SelectQuote Employee Review

      4.0
      26 Jul 2023
      Customer care agent
      Recommend
      CEO approval
      Business outlook

      Pros

      This can greatly depend on what department you work for. I specifically worked for the pharmacy SelectRx call center. It was not highly intensive and many times had a while between calls, actively working about 3 hours a day. The manager was nice and very little micromanaging.

      Cons

      Angry customers and complex issues

      avatar
      SelectQuote Response
      2y
      Thank you for your honest feedback. We are glad to hear about your positive experience with us. As always, we take your thoughts seriously and look to continue providing our candidates with realistic expectations of our roles at SelectQuote. To voice any further feedback, please contact our HR department. Thanks again!

      Explore other reviews about SelectQuote

      5.0
      22 Jun 2026
      Operations analyst ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people and they always look to do right by their staff

      Cons

      Not many that come to mind

      avatar
      SelectQuote Response
      2w
      Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
      1.0
      8 Jul 2026
      Medicare sales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Any Pro I would have is outwaited by the overall negative experience.

      Cons

      A firehose of false leads. The people calling in think they are calling in for a food card. There is no food card. They expect you to change their Medicare plan after they called in under false pretenses.

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