Pros
Exposure to operations and industry processes.
Cons
There were ongoing issues with payroll accuracy and a lack of transparency around pay structure, which required repeated follow-up to resolve.
There was also consistent pressure to stay beyond scheduled hours to complete tasks, despite no clear agreement around overtime or compensation. Expectations were often communicated last minute as the management usually arrived in the afternoon, creating unnecessary stress.
The workplace culture was a major concern. Comments were made about employees’ food being “too strong” when heating it up in the communal kitchen followed up by inappropriate comments about how it smelt for other people that bring “normal” food, which was highly inappropriate and targeted towards a specific race. These situations were not handled sensitively and contributed to an uncomfortable and exclusionary environment.
In addition, management introduced increasingly rigid controls, such as strict monitoring of time and movement, constantly checking cameras, which created a low-trust atmosphere rather than supporting productivity.
Overall, the environment felt highly reactive, with unclear processes, inconsistent/discriminatory management, and a workplace culture that did not feel respectful or inclusive.