Good experience but poor management support - Anynomous Sentinel Employee Review

They are focused on security and are effiecient. Coworkers have worked their over a decade and I see hires get moved around to other positions.

I questioned the way coworkers got terminated and if what got told afterwards to coworkers was accurate.

* Fully remote work (with the very occasional local on-site support request). * Extremely intelligent / competent team willing to help and teach wherever you may need. * Flexible, understanding, kind management who just want to see you succeed. Not a lot of "micromanagement," more just agency and respect. * Free training provided through INE and compensation for Cisco Certificates. * Great benefits with full health/vision/dental/life insurance plans. * Moderately quality tools provided to complete work tasks.

* On-Call is not compensated outside of salary. * Salary is typically considered lower than other MSPs. * Salary increases are typically lower than other MSPs and do not happen annually. Without acquiring Cisco certs, a salary increase is difficult to obtain. * Vacation time is considered lower than other MSPs. * Extremely challenging work which will absolutely ensure burnout at various times throughout your career here. * Promotions come with a sub 5% pay increase, whereas they're typically closer to 10% in other companies. * Tools such as ticketing systems and credential management are lacking and need dedicated improvement. * Because of the emphasis on certifications, work life balance is very low. Studying for and obtaining various vendor certs is essentially a second job on-top of the daily heavy workload that comes in.