Claims appraiser - Auto Damage Appraiser Sentry Employee Review

1.0
30 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Many good people currently working there and they have the potential to grow

Cons

Employees including lower management are under appreciated and micromanaged to the umth degree.

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Sentry Response
10y
We appreciate your feedback and take the input of our current and former associates seriously. We’re proud to employ many great associates at Sentry who have the potential and desire for professional growth, and we’re committed to providing all of our associates with the tools and resources needed to meet their developmental goals—everything from instructor-led classes to a variety of online resources. Regarding bonuses, since 2012, we’ve made new hires eligible to participate in our bonus plan during their hire year. New hires receive a prorated bonus for their first year in the plan. In addition, we provide a prorated bonus to associates who retire or are displaced due to reorganization. We’re sorry you felt that some associates were micromanaged. As the auto insurance market evolves, we’ve implemented changes in an effort to be more responsive to our customers and provide a better cost product to them. We understand that some of the changes have been difficult on our associates. We continue to balance our process improvements with our internal workflows while always striving to make good on the promise we make to each of our policyholders, as well as to each of our associates. Thanks again for taking the time to provide your comments. Mark Trautschold SVP- Chief Claims Officer

Explore other reviews about Sentry

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
8h
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
8h
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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