Worst leadership I've seen yet - Claims Representative II Sentry Employee Review

1.0
11 Feb 2013
Recommend
CEO approval
Business outlook

Pros

If you're new to insurance it will be a good stepping stone to a better company

Cons

Theres no leadership what so ever... the management motto should be "pass the buck" because the offer no helpful advise other then "heres how to stay off a list". The work load is insane... theres an average of 280 pending, but that doesnt include record only! Add an additional 80 to 120 record only files and the work product becomes sub par. Oh and in a recent meeting the so called ceo armstrobgstates "I had no Iidea our customers were 80% spanish speaking"... seriously... also the worst insurance plan I've seen a company have... it'd be cheaper to not even have the insurance and pay everything out of pocket.

Explore other reviews about Sentry

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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