Need to keep remote work, get with the times - Customer Service Representative Sentry Employee Review

4.0
14 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Job stability. Some room for career growth. Traditional

Cons

Many of my co-workers are very upset that we have to come back into the office even though our jobs can be done remotely. I know you're already leasing a large facility but times have changed and if someone wants to stay at home you should let them. We are just as efficient!

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Sentry Response
3y
Thank you for your feedback. Our new hybrid work model is intended to give associates the benefit of working remotely, while still allowing time to collaborate in person, strengthen relationships, and develop and progress in your career. We understand the transition to a new routine can be challenging, similar to when we first started working from home. We’re continually sharing resources for associates to help them make the transition as seamless as possible. I encourage you to talk with your manager about any specific individual concerns. We’re here to help. Elisha Williams – Chief Customer Service Operations Officer

Explore other reviews about Sentry

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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