Role consolidation: Bargain Employment Costs - Claims Technician II Sentry Employee Review

Thank you taking time to share this review. I’m pleased to see you’re enjoying our flexible work schedule and our Total Rewards benefits package. I’m not clear on the background relative to comments regarding role consolidation. We do look to create more efficient workflows, and also to cross-train associates to ensure professional growth opportunities and coverage for our customers. We also monitor workload impacts to keep workloads manageable and create a positive work/life balance for our associates. I encourage you to discuss your workload concerns with your manager. I appreciate your feedback. Michele Dufresne – Chief Claims Officer