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      Serco Group

      Engaged employer

      Serco Group reviews

      Hated working here - Customer Contact Officer Serco Group Employee Review

      1.0
      2 Jun 2026
      Customer contact officer
      Recommend
      CEO approval
      Business outlook

      Pros

      - management was supportive and understanding - wfh for all days - could work around your schedule/flexible

      Cons

      - pay was extremely low for the amount of knowledge and work that should be done whereas you could get paid a lot more at another company doing the same thing - was stressful and mentally draining

      Explore other reviews about Serco Group

      5.0
      9 Apr 2026
      Engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Job is mainly based on how well you can work systems with computer software.

      Cons

      Things are constantly changing on the fly.

      4.0
      9 Jun 2026
      Configuration analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice benefits, and health plans

      Cons

      Commuting, travel, and cost of parking

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