Pros
The H & W money for health insurance is a plus but the deductible to meet is HIGH! Earned sick and vacation is better than the hourly but not by much.
Cons
Under Paid, overworked and expected to do the job of every department even though those people make much more than you. The work ethic from the hourly employees are unmanageable because there is no "across the board" standard or consistency. If you are one of those managers that try to manage the horrible conduct, the hourly will target you if they don't like you, collaborate a story that offends them and use the speak up line to start an investigation. The turn over rate for a manager is about two years if your lucky and most of the Task Managers are on Written or Final Written Warnings. Its Serco's way of controlling you out of fear. The stress level is high for Task Managers and the rewards for your job is zero. The recognition programs only go to the hourly workers who do not deserve it because the condonement to treat the Supervisors is allowed from site management. You can never transfer or get out of the Task Manager position once your there. The turn over rate for Task Managers are very high! If your a minority whether its race, religion or you have a disability you are treated with kid gloves and seem to get preferential treatment. STAY AWAY! This place will not be missed.