So much promise, but little follow through. - Instructional Designer Serco Group Employee Review

Unfortunately, there are many: Management in the Learning Division leads in absentia, and it shows - there is no sense of team, and you feel like no more than a resource in a factory. This is possibly why there is a very high turnover. There is considerable office politics at play, and while there is an "open door" policy, you can't feel certain that something shared won't hurt someone (even yourself) down the road. While there are many interesting projects, you can't be certain that the one chosen for the job is the most qualified - rather, it's sometimes the one that appeals most to management, for whatever reason. Ironically, for an organization that builds training for others, there is practically no training or conference attendance budget - the only way you can go to a conference is if it is free, you have been published, or if you are presenting at the conference. There are always promises of improving, but given that management gets sizable bonuses in spite of poor performance, there is little incentive for them to do so.