Paid the bills - Customer Service Adviser Serco Group Employee Review

3.0
27 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Part time hours, no bank holidays, work from home

Cons

The type of calls I was getting I wasn’t paid enough to continue working there. My mental health was so bad due to the type of calls I took.

Explore other reviews about Serco Group

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Job is mainly based on how well you can work systems with computer software.

Cons

Things are constantly changing on the fly.

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This company provides a great opportunity

Cons

Full time to part time on call for most of the year

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