The BEST place to work - Anonymous employee Service Express Employee Review

5.0
25 Nov 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I left a job to start my career here. I am surrounded by smart and talented people who want to see me succeed here. There is a lot of talk around here about making sure people “find the right seat on the bus” and I have found mine in my current role. I am pushed to do more, to do better, and to set larger goals but am always asked by my leader how they can help make it happen. I am encouraged to make suggestions about how I see my job evolving, and am not afraid to speak up in meetings and offer my opinion about how I can contribute to making things run more smoothly within the organization. There is definitely a lot expected of you, and working here is not for everyone. There is no better culture to be a part of in my opinion, although it sounds like each office has a culture that varies slightly. If you are willing to put in the time and effort it is very possible to be successful and happy here. Additionally, the retirement benefits are good, as well as the maternity leave policy. Service Express also pays half your gym membership, and allows employees 16 hours per year to volunteer at organizations of their choice.

Cons

The health and dental benefits need some work. The costs have continued to go up, while the cash in leu has stayed the same several years. The increased cost in benefits do not grow at the same rate of pay increases.

Explore other reviews about Service Express

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

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