A starting place. - Field Service Technician Service Today! Employee Review

3.0
11 Dec 2022
Recommend
CEO approval
Business outlook

Pros

- Company vehicle with gas paid. - Company paid insurance, well mostly. You pay a small portion out of pocket per paycheck. - Colleagues are supportive depending on your field. - Performance based pay or hourly. - Offering to hire with zero experience and train you accordingly. - Top notch work at least in my field for installs.

Cons

- Upper management has issues with communication, and has tendencies to make quick decision with little afterthought of the fallout. - Copy paste service company model, you're pressured more to sell than to service. - Warehouse/fleet and office places are a literal nightmare in terms of organization and execution of small problems/tasks. - Office staff would regularly miss follow ups with clients or dismiss client concerns leading into bigger issues than the original issue. - Meetings were a literal joke, coordination was never a strong suit for Service Today! to wear. - Turnover rate is very high due to miscommunication of expectations. - High pressure to "service" a client and sell a large project. - Micromanaged on a daily basis. - At the end of the day your managers at this company are trained salesman. Salesman are trained to disregard objections/issues on a daily basis and find a workaround. The way this company operates is a result of mismanagement by upper management. Genuinely not a place I would stay longer than I needed to.

Explore other reviews about Service Today!

3.0
22 May 2023
Recommend
CEO approval
Business outlook

Pros

Benifits were great, paid time off was good.

Cons

Training could be better. It felt very rushed.

2.0
27 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent money Hybrid work schedule

Cons

Inconsistent ownership and management Constant process changes which lead to an uneasy and chaotic work environment

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