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ServiceMax

Acquired by PTC

Is this your company?

An outsider's perspective; great journey so far! - Wife of Current Employee ServiceMax Employee Review

4.0
30 Jul 2016
Recommend
CEO approval
Business outlook

Pros

From a small company 5 years ago when my husband started at ServiceMax, the company has made noticeable progress year after year. In the process, it has provided him with a great opportunity to grow with the company. His responsibilities have become bigger. For me, it means that the company values and trusts his capabilities and loyalty. His work has been recognized and rewarded multiple times and that only makes me feel proud of him. I also think that ServiceMax has always encouraged him to do more. His work has made him a better person and that is visible in they way he interacts with people and deals with tough situations. ServiceMax has definitely elevated our social status and has had a positive impact on our lifestyle.

Cons

He has grown quite a bit of grey hair :) I am guessing it is because of work load and stress. He should learn to balance work with time he should be giving us.

Explore other reviews about ServiceMax

5.0
4 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best people, creative projects, great atmosphere. Everyone wants you to succeed.

Cons

None I can think of.

2.0
29 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Fully paid medical benefits *Free catered lunch every Thursday *Impressive new Headquarters (also a con...see below) *Talented and educated coworkers *Good work/family balance *Still have utmost respect for C-level exec team

Cons

*New qualified leads are far and few between. Pretty much 100% cold call outbound *New office space lacks proper work stations to set employees up for success...long tables with low glass inserts feels like a call center. *Pay scale seems to be way off for industry standards and experience *Unreasonable quarterly/annual goals combined with excessive threats for not reaching them. Feel micro managed by reports. *Emphasis on exceeding unreasonable quotas to achieve poor accelerators (completely dangling the carrot that will always be right outside of reach) *Excessive mandatory basic trainings that are poorly executed combined with TONS of busy work and certifications that never seem to even be looked at or used once completed *Leadership and decisions between divisions that were once aligned are completely out of whack *Culture now seems to lack positive energy and spiraling out of control fast. Collaboration and innovative thinking feels frowned upon, but leadership touts the the exact opposite. Actions speak louder than words!

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