Good work culture - IT Analyst Servus Credit Union Employee Review

5.0
2 May 2022
Recommend
CEO approval
Business outlook

Pros

Good work culture, supporting staff, learning opp

Cons

Cannot think of any cons at the moment.

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Servus Credit Union Response
4y
Thank you for taking time to leave a review, we are happy to provide a culture that our employees thrive in.

Explore other reviews about Servus Credit Union

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Very good management they really appreciate your work

Cons

Sometimes can get overwhelming with the targets

1.0
20 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Prior to the new CEO coming on board, Servus was an amazing organization to work for. The focus was on employees. Employees who are engaged and appreciated = Happy Members. That is not the case anymore.

Cons

The employees of Servus have been told from the new CEO that Servus employees had it too good before under the previous Leadership. Even though Servus made record profits during a pandemic under previous leadership, employees felt valued and engagement scores were 83%, the new CEO feels as though his vision of a high performing culture , with faster growth who is easy to do business with is a better business model. Employees no longer feel valued, heard or appreciated. They are required to work more with less, and efficiency and service level has gone drastically down hill.

8
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Servus Credit Union Response
3y
Thank you for your review. We're sorry to hear that you feel as though the changes are not having a positive effect on Servus Credit Union. While it is true that we said goodbye to several employees, we did so very thoughtfully, as we sincerely believe we need to quickly gain current knowledge and skills so that we can continue to succeed in the new world of banking. This decision was not made lightly, however we felt it was critical to our continued success and ultimately to our member-owners. We remain deeply committed to our Noble Purpose of Reimagining Member's Financial Fitness and believe that the changes we are making to our teams, to our technology and to our delivery channels will allow us to continue to live this purpose for years to come.
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