Good talent being wasted - Anonymous employee Sharecare Employee Review

2.0
14 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people: By and large, the people at Sharecare want to make a difference and you can feel that. The vast majority of the entry and mid level employees are good people at their core - collaborative, fun, kind and driven. Senior management also is made up of very accomplished professionals with a range of experience - the C-suite has done a good job of recruiting some all-stars... (but read more in the Cons) The space: The location in the heart of Buckhead is great, and the offices are just over a year old. Very cool space with amazing views of the city.

Cons

HR/Benefits: I've heard a lot of employees complain about the benefits - but it's not that they aren't good; they're just really complicated. Unfortunately, there isn't a real HR department so getting information about that kind of stuff can be tough - and all the other cons that go along with not having an HR department. Exec Leadership: While the exec leaders have done a great job hiring some very impressive people, it doesn't seem like they actually trust those people to do their jobs and/or recognize when talent "below" them have more expertise than they do in a particular area. They neither seek nor accept advice (at least sincerely), which frustrates those managers - and it trickles down to the rest of the company. There also seems to be no rhyme or reason with titles, promotions or organizational structure; and in an effort to get more accomplished, they pit employees against one another. It can be toxic, especially when they allow some senior managers bully their employees. And because there's no HR department, there's no where to air grievances or provide constructive criticism.

avatar
Sharecare Response
10y
If you are truly a current employee and you believe as you stated that "the people are good, want to make difference, collaborative, fun, kind, driven" than why 2 stars? If you have questions/concerns, why not speak to a manager or management team as i find them to be very open to talk. If you are confused about benefits, the company has a customer care team for benefits questions available via 1 800 number 10+ hours per day or you can email them or do a live chat.

Explore other reviews about Sharecare

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

See reviews by: Helpful|Rating|Date|All