I know of at least 20 people that have quit in the last month. - Health Coach Sharecare Employee Review

1.0
20 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Work at home, paid time off, set hours

Cons

Back to back cold calls, executives don’t think about long term or big picture, awful communication, getting yelled at

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Sharecare Response
7y
It’s important to us that all our team members know that we do take feedback very seriously. Just yesterday, our Operations leadership team held a town hall to provide clarity and conduct a Q & A session; we do hope you used that opportunity to voice any concerns you have. In addition to yesterday’s meeting, we’ve made great strides in how we support and communicate with the greater Operations team. The actions we’re taking – from additional training for all staff in several areas, increased leader involvement in meetings and huddles, and revitalization of colleague committees, to name a few – are all direct results of the feedback we’ve received from our team members. Through focus groups, manager feedback sessions, and exit interviews, we’ve worked hard to get to the heart of our employees’ concerns. All change – even positive ones – take time. We’re confident you and your colleagues will feel the benefits of these changes in the near future.

Explore other reviews about Sharecare

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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