Regular layoffs and benefits steadily removed - Health Coach Sharecare Employee Review

2.0
21 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Decent health insurance and coworker are awesome

Cons

Company has no clear direction. Management doesn’t even seem to know what’s going on. Benefits were steadily removed since the company was bought by Sharecare. Unrealistic expectations for the type of work a health coach does.

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Sharecare Response
7y
Working at any company during a period of transition – especially an acquisition – can be challenging. At Sharecare, we’ve gone to great lengths with each acquisition we’ve made to minimize the impact to our transitioning employees, and to embrace their talents, skills and abilities. Specific to the Healthways acquisition of which you were a part, we’ve gotten great feedback on what it meant to employees that the changes made to their benefits were minimal. Through acquisitions, we also have a great responsibility to our customers to ensure the service they receive is uninterrupted and that they ultimately benefit from the new partnership. Within our Operations team, we continue to make adjustments to our processes to make that happen. We see you’ve moved on to your next chapter but appreciate the work you did to support our members while you were with us. Best of luck.

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5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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