Dead end at a highly respected company - Customer Service Representative Sherwin-Williams Employee Review

3.0
10 Jan 2011
Recommend
CEO approval
Business outlook

Pros

Pay, benefits, culture, teamwork, global respect.

Cons

Great inconsistencies across/between different departments (budget, technology, values, leniency), mixed messages from company heads (was told our dept. would be experiencing growth and then hours were cut soon after), new positions awarded w/no increase in pay (only raise given at yearly review) giving no reason you would want to advance within the department.

Explore other reviews about Sherwin-Williams

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Successful managers & assistant managers build strong relationships with their customers.

Cons

As a manager of a store, you have to be constantly on call for issues that could arise at your store.

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A positive work environment. The best co-workers I have had so far in my career worked with me at Sherwin. I also worked under an amazing management team. There is a lot of room for career growth. I worked for Sherwin for about 3.5 years. I started as a contracted lab technician, then I was hired full time as an R&D Associate Chemist. I quickly worked my way up to R&D Chemist within a year of being hired full time. The department I worked in was very fast paced, however, I know there are many other groups that move at a much slower pace with longer timelines. This would make it much easier to manage the workload.

Cons

Working with marketing was challenging at times. We would regularly receive big requests a day before they needed something. This would pose a challenge when you had other priorities to attend to. The pay was average. I do think it could have been slightly higher for all of the job responsibilities given to the chemists in my group specifically. The workload was overwhelming at times.

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