My Experience - Account Manager Shield Safety Group Employee Review

I started at Shield in October 2018 as an Account Manager. You receive an initial induction which is very generic and not specific to your job role and is mostly a waste of time. As a new starter I was offered little support from my manager who I would observe spending most of the day texting on the phone and in general I found awkward and unapproachable. My only support was the other colleague on my team who unfortunately was not in the office most of the time. I was given a starting target of 5k which went up monthly till it reached 35k I hit 5 out of 6 targets but my probation was still extended with very vague reasoning given which was confusing and demotivating! This situation wasn’t unique to me in general Shield seem to terminate a great deal of talented staff particularly over the past few months. Entire departments have been terminated and outsourced. The sales team seem to have a hire and fire mentality rather than support and grow existing talent which is gaining Shield a bad reputation as a place to avoid if your looking for a job that lasts more than a few months. The people at the top of the sales function seemed to talk a lot and pass criticism frequently but failed to deliver tangible results themselves which lost them credibility within the business. There is also a big drinking culture within Shield which can feel pressuring at times. Overall I do not recommend Shield as a place to work I think if your looking for a stop gap then great but long term opportunity just isn’t there and you will be wasting your time.