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      ShipEX

      Engaged employer

      ShipEX reviews

      Decent, but not great. - OTR Truck Driver ShipEX Employee Review

      3.0
      3 Oct 2025
      Otr truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Flat rate, daily pay, miles, good equipment, good recruiters.

      Cons

      dispatch is overseas, must use own devices for Elogs, dispatches, and anything else related to the work. Bonuses are supposed to be paid out when over certain miles. Per the math we should have had 3k, ended up with 225. Low weekly pay in comparison to pay per mile.

      avatar
      ShipEX Response
      7mo
      We appreciate you highlighting the positives, including our pay, miles, modern equipment, and recruiting team. To clarify, our drivers receive a consistent weekly salary, so they always know exactly what their paycheck will be, along with monthly bonuses that are calculated separately. If there was any confusion around practical mile calculations or how those figures are determined, our Safety team or your Driver Manager would have been happy to walk through that process in detail. We’re glad you shared your perspective and wish you the best on your future endeavors!

      Explore other reviews about ShipEX

      5.0
      22 Apr 2025
      Otr truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary pay, you know what you're getting every week. Paid health insurance for drivers Home time bank does not zero out after taking home time. Paid home time

      Cons

      Some of the DM's like to micromanage drivers Sometimes brokers call you to verify pickup and delivery. Occasionally DMs have unrealistic expectations of drivers, ignoring time available on driver's clock, not factoring in possible conditions such as weather and traffic.

      avatar
      ShipEX Response
      1y
      Thank you for taking the time to leave a review and for being part of ShipEX for several years. We’re glad to hear you've had a positive experience overall, especially with our salary pay structure, paid health insurance, and the flexibility our Home Time Bank offers. We also appreciate your honest feedback. Our Driver Managers (DMs) are focused on keeping drivers moving safely and efficiently. While it may sometimes feel like close communication, our DMs are highly focused on operational needs and do not have the capacity to micromanage. Their role is to support drivers through strong communication, especially during key events like claims, accidents, or situations that naturally require more frequent updates. We also want to emphasize that trip planning and hours management are handled thoughtfully. While some plans may not seem to line up at first glance, trust that there is often a broader strategy in place — such as coordinating load swaps with other drivers — to keep freight moving and get you where you need to be safely and on time. We truly appreciate your continued commitment to ShipEX and value the feedback you’ve shared.
      5.0
      9 Jan 2025
      Truck drriver
      Recommend
      CEO approval
      Business outlook

      Pros

      Honestly, they have good equipment and good staff. Every month out gives a week of paid home time because you're salary, and you should take advantage of that. They provide subsidized medical insurance for the driver but not the spouse, but to be honest that is more a problem with the broken American Healthcare system than ShipEx. Honestly it was a blast working there.

      Cons

      The only thing that worried me is that there was no provision for the salary to keep pace with inflation. It isn't union so the there is no contract negotiation. You're going to spend your winter in the north dealing with blizzards in mountain passes accross I-80 and I-90, but like even then, you're salary, so keep it safe, slow, or just stop. DRIVER 👏 FACING 👏 CAMERA 👏 Was the only serious negative

      avatar
      ShipEX Response
      1y
      Thank you for sharing your experience with ShipEX. We’re thrilled you enjoyed our quality equipment, supportive staff, and unique benefits like paid home time. Your feedback on salary adjustments for inflation is valuable. We appreciate your contributions to our team. Wishing you all the best in your future endeavors!
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