Downhill since acquisition. - Anonymous employee ShopperTrak Employee Review

2.0
14 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work-life balance. Offices hours are 8:30am - 5:30pm.

Cons

It's been a pretty poor transition to the new ownership ShopperTrak. As of Jan 1, 2017, ShopperTrak is officially under the Tyco umbrella, from an internal perspective. Since the acquisition, ShopperTrak's company culture has been completely drained. No more sponsored happy hours, no more partners and employees holiday parties, no more team outings. People come in and leave. The office has established "office hours" (that are noted and enforced by management) to ensure people are in their seats throughout the day, although some folks work off-hours to fulfill global roles that cover Europe and Asia. With the acquisition, employees have been paused in their roles with no growth that was promised pre-Tyco, ever happening. Talk of the importance of "talent management" has been stated by the president, but no one is seeing this. Several key leadership and employees have left and continue to leave. Product development has been at a standstill with not enough headcount to develop, while the integration takes up most of the time. This had made jobs in other functions difficult to execute well on. With the acquisition, ShopperTrak has gone backwards and continues to do so. What was once a fun place to work is filled with people who are upset, unappreciated and without any direction.

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5.0
5 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Fair pay and lots of learning

Cons

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4.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Corporate culture and a lot of knowledge and expertise in the field and technology.

Cons

Lack of mainstream technical cross over. Very proprietary solutions

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