Went from a person to a number then out the door ..... They have lost great help - Past Management Signet Jewelers Employee Review

4.0
31 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Up until two years ago most upper management knew your name ,store and history of how long you had been with company . Trips each year for managers ,bonus checks also!

Cons

Long hours,business down you expected to work over your 48 even though you only paid for 40,because you're salary ! Family and store life does not mix well . Had 5 weeks vacations But had only concern times they could be taken sometimes had to loose these due to special events,holidays,other company events !

Explore other reviews about Signet Jewelers

5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive; Puts love and people first

Cons

Not enough people are aware of the company’s changes to revolutionize their company with the times.

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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