Pros
You get to see everyone at work since working remote isn't aloud although all of the work is literally remote....but they don't believe people work when they can't see them....although playing candy crush as the director is fine
Cons
High turnover: Most employees who aren't part of the main MSP that was acquired leave within two years. Rampant favoritism. Constant disorganization and chaos. No reimbursement for certifications, which is unusual for a company in the 2020s. Directors get stressed over trivial matters. No paid lunch breaks. Lack of career growth opportunities. Empty promises from management. Hard work isn't valued as much as tenure. Overwhelming number of tools that no one knows how to use effectively. Reliance on Ubiquiti, which is better suited for small businesses rather than an "Enterprise" environment. It's a cost-effective but not optimal solution.