Utterly terrible avoid at ALL COSTS - Anonymous employee Simply Business Employee Review

1.0
12 Dec 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After thinking, none to give

Cons

Poor leadership Odd salaries Cringey culture Technically over-complicated Poor Office Vibe

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Simply Business Response
3y
Hi, thanks for taking the time to share your thoughts about life at Simply Business. Addressing your concerns directly – at Simply Business, salaries are benchmarked and reviewed annually to ensure that we’re paying our people competitively and fairly. We’re disappointed to learn your views on our culture and office experience. We’ve long believed our unique culture is at the heart of what makes Simply Business great. While we’re all adjusting to a ‘better normal’ following the pandemic – offering people choice and flexibility in terms of where they work – we’re focussed on encouraging a strong sense of community. Our dedicated connections committee is thinking hard on ways we can maintain – and build on – this while being careful not to “force fun”. We’re similarly disheartened to hear your views on management. We have a number of dedicated leadership development programs – including our ‘Leading inclusively’ series – which is designed to ensure our leaders are people-focussed. We were one of the first to develop a platform such as ours and we continue to improve the platform to the latest standards while maintaining a focus on having the best customer satisfaction score in our category. Thanks again for sharing your feedback, as tough as it is. We'd love to understand more about your experience at Simply Business and gather more detailed feedback and, should you be open to it, we'd be keen to hear this directly.

Explore other reviews about Simply Business

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, stable company, office easily navigatable

Cons

Room for growth can be limited

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Simply Business Response
1w
Thank you for taking the time to share your feedback. It’s great to hear that you enjoy working with our team, value the company's stability, and appreciate having an office that's easy to navigate!
2.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
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Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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