3.0
22 Feb 2016
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Industry leader in the employer wellness space. Comprehensive and integrated product and service offering. Rapid organizational growth. Friendly people and on-site perks like fitness center, cafe and clinic for employees.
Cons
High turnover in key service areas (i.e. Account Management, Sales) and arrogant attitudes in senior leadership have damaged reputation among market channel partners; Employee development isn't supported or encouraged from the top-level; Poor focus on customer service and as a result, customer retention suffers.