Promising that go unfulfilled - Sales Representative Slice Merchant Services Employee Review

Not keeping promises that we offer clients to gain their business. Being in sales for so long, I was always taught that you say what you mean and mean what you say. It’s discouraging when we promise something that we don’t fall through with for example, if we say that we’re gonna not do a contract and he land up doing a contract. We’re dropping the processing fee to a lower amount but we never do it. Or saying that we would pay up to $500 on the equipment again their business but never do it or if we do do it we’d wait months before we pay.