Good if you don’t want to work but want to watch Netflix all day - Anonymous employee Smarsh Employee Review

2.0
22 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are really good and competitive with the industry.

Cons

Everyone is miserable. Nobody has passion for the product or customers, which leads to unhappy coworkers with little motivation. Many departments do less than the bare minimum and managers don’t care. Senior management is very out of touch with all departments except sales. If you want to feel passionate about you work, don’t work here, you will only run into brick walls. Customers only stay because it’s too difficult to move their services to a different provider. There are also some inflated egos with mid and upper management. There are a lot of cliques and gossip with a very high school feel.

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Smarsh Response
7y
Thank you for your feedback. We certainly agree with your comment that our employee benefits are really good and competitive within our industry, we work hard to maintain this every year. We are certainly disappointed, that as a former employee, you had a less than satisfactory experience. Our executive team takes great pride in our employees as the foundation of our success and it is certainly not our intention to demotivate anyone. We take an employee engagement survey 3 times a year to keep a pulse on how employees are feeling and provide an outlet for leadership feedback. In the survey completed in March, "my leader cares about me" ranked at the 2nd highest response. We do acknowledge that we are by no means perfect and will do our best to make Smarsh a place where employees can recognize their potential and happy to come to work. We again thank you for your feedback as it keeps us mindful of this objective and helps us to improve. Brian Cramer - Chief Executive Officer

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CEO approval
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Cons

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1.0
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CEO approval
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Pros

Decent product, and global market penetration.

Cons

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