Amazing Place to Work - Anonymous employee Smart Start Employee Review

Friendly staff Great team Solid hours Great benefits Great senior management

Some hectic days It issues People you deal with sometime can be rude Death hold when calling help desk

Decent entry-level job for gaining experience in 12-volt electronics and automotive installation.

Since the hedge fund acquisition, the company has entered a downward spiral. There has been a noticeable shift toward prioritizing metrics and bottom-line profits over employee retention and customer service. The family atmosphere is almost gone, replaced by cost-cutting measures. While Smart Start used to be an innovator, it is now lagging behind; technicians are forced to rely on what seems to be 20+ year-old device tech and a clunky, outdated Java-based legacy application.