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I really appreciate you taking the time to share your experience and I’m truly sorry to hear it didn’t reflect what we work hard to create for our Account Executives.
I care deeply about building a team where AEs feel supported, have access to hands-on managers, and are given every opportunity to succeed. Over the past year, we’ve focused heavily on making improvements during the ramp and training experience, and on ways to make our performance management process clearer to help people turn things around before it ever reaches a tough point.
If your experience felt different from that, I’d really like to understand more. Please don’t hesitate to reach out through our People Ops team peopleops@smartasset.com, I’d welcome the chance to connect directly and hear your perspective.
— Britt Pennington, Senior Director of Sales