Overworked and underappreciated - Anonymous employee SmartAsset Employee Review

1.0
12 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

$80 monthly Grubhub and $250 one-time WFH stipend.

Cons

1. Lack of communication and organization amongst senior level managers 2. Overworked with no help from managers 3. Constantly under-appreciating their lower level employees 4. They supposedly stride on collaboration yet there has been zero collaboration between managers and employees. It's more of instructions to do something a specific way as opposed to collaborating. 5. Toxic environment between stakeholders. Stakeholders constantly making inappropriate and snarky comments towards other employees 6. Zero documentation to assist people in projects 7. Managers and senior level managers constantly pushing 1 on 1s and always needing follow ups for them to respond about questions or any documentation. 8. Assigning tasks with no background, no guidance, or any documentation

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SmartAsset Response
2y
Thank you for taking the time to provide feedback about our workplace culture and your impressions of the overall environment. Your feedback is invaluable to us as we always strive to provide a better workplace environment for all our employees. We appreciate you bringing these matters to our attention, and we take all feedback from our team members seriously. I would really appreciate it if you would reach out to our People Ops team at Peoplsops@smartasset.com so together, we can work on solutions.

Explore other reviews about SmartAsset

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote only, great for those who don't need hand holding

Cons

remote only can hinder your professional career, some might say

5.0
4 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After spending years at high-growth startups, the biggest thing I appreciate about SmartAsset is stability. The company still has the pace and energy of a growing tech company, but leadership tends to be thoughtful and measured about decisions rather than chasing every shiny object. Remote work is real here — not the “remote but everyone actually lives in one city” type. People are spread across the country and it works well. There’s a lot of autonomy and trust to manage your own schedule and work style. Compensation is strong if you perform, and the company has been steadily growing the business rather than overextending itself. Some people might look at the benefits and think they’re not as flashy as big tech or some startups like to advertise. But personally I’d take a company that is growing profitably and building something sustainable over one that offers tons of perks but ends up doing layoffs when the market shifts.

Cons

Benefits overall are solid, but I would love to see the 401(k) match grow over time. For a company centered around helping people make smart financial decisions, that’s one area that feels a little light compared to other places I’ve worked.

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SmartAsset Response
3mo
Thank you for sharing such a thoughtful perspective on your experience at SmartAsset. We’re glad to hear that the balance between growth and stability has stood out to you. Building a company that can grow sustainably while still maintaining the energy and opportunity of a tech environment is something we care deeply about. We also appreciate the feedback around benefits and leadership engagement. As the company continues to grow, we’re always evaluating how our programs evolve and how we create more opportunities for leaders across the organization to contribute to strategic conversations.
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