General Manager - General Manager Smashburger Employee Review

5.0
19 Nov 2014
Recommend
CEO approval
Business outlook

Pros

The pros about working at Smashburger, is that the company is growing so fast and rapidly, the sky is the limit. I am a extremely hard and dedicated worker, and that has been recognized and rewarded here. I have literally made my way up the ladder, starting as a cashier, then cook, shift leader, assistant manager, and now I am a general manager with this company. There are also a lot of other employees in my market that have been internally promoted with success.

Cons

One of the biggest cons, is the employee pool that this company attracts, although it is a "fast casual" concept, it is not the same as "fast food", therefore harder work is required, and a lot of employees do not grasp that. Another con is that this company is fairly new, so there are a lot of changes, and different tests for different markets, so there is always something we are trying to master, or sudden changes to previous things already learned.

Explore other reviews about Smashburger

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

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