2.0
20 Dec 2014
Current employee, more than 3 years
Denver, CO
Recommend
CEO approval
Business outlook
Pros
The people who work at Smashburger are unbelievable. They are smart, talented, hard working, and care about the brand. The concept is equally impressive - the food quality is great and it appeals to consumers of all types.
Cons
The company's owners are short term focused on profits and frequently try to cut corners and reduce costs, and that has a very negative impact on the culture. Running labor as tight as possible is the #1 goal, as opposed to delighting customers and ensuring they have a great experience and want to come back.