Nice people, bad company - Team Member - Front of House Smashburger Employee Review

3.0
1 Nov 2023
Recommend
CEO approval
Business outlook

Pros

The amount of customers is limited by the size of the building, and some days are very quiet. The staff are mostly nice, and there is lots of room to get to know them.

Cons

Few hours, not much help with shifts. Angry customers. The company management has no respect for staff, and will make life hell whenever they are in town. Nothing gets fixed.

Explore other reviews about Smashburger

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

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