Great products, terrible management and organization. Super stressful lifestyle. - Sales Representative II Smith+Nephew Employee Review

2.0
4 May 2018
Recommend
CEO approval
Business outlook

Pros

They have some of the best Orthopedic Products on the market and they are very innovative.

Cons

Management is really poor. I had errors in my compensation every single month for the last year I was there. I had to keep track of all of my own sales on a separate spreadsheet in order to double check the numbers the company came up with. Every month I had differences and it was like pulling teeth to get management to fix it. Work/Life balance is non existent. By far one of the most stressful device jobs you can find. Once you build enough business, all you become is a glorified service rep, who runs all over the place covering cases.

Explore other reviews about Smith+Nephew

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

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