Political and logistical disaster - Worst place I've ever worked - Associate Smith+Nephew Employee Review

1.0
18 Apr 2013
Recommend
CEO approval
Business outlook

Pros

- Pay - Products - If you live in the area, its close to where you live - Huge margins on products

Cons

- Terrible co-workers - No career development - No training - Huge margins on products (Can be a pro but this place makes so much $ and its structure and leadership just hemorrhage profits and morale) - Uneducated people - Incompetent managers - Excuses for inaccurate and untimely work - Departments working against each other - No one knows the company or products - Company culture - Worst technology and IT department I've ever seen

Explore other reviews about Smith+Nephew

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

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