Lack of leadership - IT Manager Smith+Nephew Employee Review

1.0
4 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Base pay and bonuses are higher than average for Memphis. Total benefits package is above average

Cons

Lack of leadership and strategic goal setting Lack of career path and mentoring Employees expected to work long hours on a consistent basis My department had a mass exodus and I was left keeping everything running. The company watched me struggle without any support. I had no choice but to look for another job.

Explore other reviews about Smith+Nephew

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

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