Very good at all aspects but low salaries and overloading work as no needed resources are hired - Customer Service Manager Smith+Nephew Employee Review

4.0
27 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Good work enviroment, continuous trainings and company in investement and imrpovement of IT tools

Cons

Low salaires and bonus excpet for top management, must work unpaid over time, overloading work, as human resources are very low compared with work volume.

Explore other reviews about Smith+Nephew

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smith and nephew really takes care of you

Cons

Pay could be a little better

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

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