Recon Rep - Sales Representative Smith+Nephew Employee Review

1.0
3 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Pay, fun, competitive, opened doors

Cons

Worked in Northeast. Manager had 16 reps come in and out of the territory in 3.5 years. Worst manager I have ever had in my life. Belittled his employees, separated pods, talked about each of his reps to his other reps and drove a wedge between the team. Has no idea how to hire. Poor business acumen. The turnover was the worst I have ever seen at any company ever in my life. Management is awful, you have a manager who has literally had 16 reps come in and out of the territory and continue to let this manager tear down the territory. It’s not even a big job maybe 9 million on a good day. The team that is left complains daily and hates there manager(shocker). Haven’t met a single person who enjoys working for this person. This manager has a big ego, big deal you manage 9 million in business, over paid, steals from his reps, swindles them into believing things that are not true. His competition has about 160 million between Stryker, Zimmer, J&J and other small companies in his territory. Not to mention he doesn’t care about your training and development, doesn’t care about your career or you as a person. AWFUL EXPERIENCE. This person calls his reps names, very surprised he has a job still. That’s what happens when your in the boys club. Worst turnover and sales suck.

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5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

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