NPWT Device- Not the place to be right now - Senior Account Manager Smith+Nephew Employee Review

2.0
5 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The people are the best part of Smith & Nephew. Every rep from every division. The district managers are all great leaders for our teams and I wouldn't want to work with for anyone else.

Cons

The senior leadership is the worst part of Smith&Nephew right now. NPWT is not the place to be if you want to make money. They have cut commissions and forced great talent to exit the organization. They have tried multiple solutions to drive sales growth that unsurprisingly declined when commissions were cut. The only solution they haven't tried... readjusting compensation. Deepak's decision to bring in Rohit is not looking good for the future of this sales force or division.

Explore other reviews about Smith+Nephew

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Positive work environment, Enjoy being part of a Global Service team and Company that values teamwork, innovation, and continuous improvement. Amazing coworkers with Knowledge and experience.

Cons

Like any rewarding role, being a Service Coordinator comes with challenges. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. Working with customers and various S&N teams around the world often involves navigating different time zones, balancing urgent requests, and coordinating across multiple departments. These experiences create valuable opportunities for personal growth, collaboration, and professional development while contributing to exceptional customer service and business success.

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The PTO benefits are excellent and available from the start of employment. There is a consistent workflow across all shifts, providing steady work opportunities. SNN offers a strong support system both on and off the floor, creating a positive work environment. Additionally, the company’s 401(k) program is one of the best I’ve encountered, including a generous employer matching contribution.

Cons

At this time, I have no concerns or suggestions for improvement. My experience has been very positive, and things have been going well overall.

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