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Smiths Detection

Part of Smiths Group

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A Place to Grow - Senior Reporting Manager Smiths Detection Employee Review

5.0
5 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Smiths Detection is a working place where you can Grow and where hard work and motivation are recognized. I've started in Smiths in 2009 in Customer Care Dpt and I glowed each year, step by step until my new Role that I cover in the last year.

Cons

Sometime the worklife balance is not equal.

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Smiths Detection Response
2y
Thank you for your 5-star review! At Smiths, our goal is to foster a workplace that encourages growth for all employees, so we are pleased to hear that you have found that with us. We understand the importance of a healthy work-life balance and want to ensure that all our employees find that. Employees are encouraged to speak with their direct manager regarding scheduling so we can help ensure everyone is able to find that balance.

Explore other reviews about Smiths Detection

5.0
19 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Constant opportunity to get merit increases, based on effort.

Cons

Low manning and too many types of equipment to master.

1.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Salaries and benefits are great. The company purpose and products in the threat detection industry is also inspiring.

Cons

The leadership team is all relatively new to the industry and there is an underlying contentious feeling. It is extremely difficult to get things done through all the red tape and there is significant apprehension in the approval process from leadership. Leadership rules with an iron fist, employees walk on eggshells and the president is inaccessible and operates with a closed door. A huge turnover has occurred under the new president and without an operating system to capture historical knowledge, the information walks out with the employees who leave the organization creating a crater and ultimately a burden for existing employees and significant difficulty in onboarding for new employees. Very much a "sink or swim/ figure it out" on boarding process with little to no knowledge transfer or training. There is also significant deflection and blaming when it comes to decision making. Requests from management for the same information input into various different formats creating redundancy and time spent on non-value add tasks is a normal part of everyday. Business reviews typically require multiple meetings to gain approval to move forward on simple tasks, contract reviews for awards are 30+ days and every task is micro-managed creating delays and customer frustration.

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