Poor upper management - External Affairs Smithsonian Employee Review

3.0
4 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Volunteers are wonderful, the new exhibit is great, and the mission is wonderful.

Cons

Upper management needs much improvement. Overworked staff. Underpaid and underappreciated.

Explore other reviews about Smithsonian

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great mission. Strong benefits including health insurance and 403b contribution. Many people stick around for 5, 10, 15+ years.

Cons

Things are sometimes slow due to bureaucracy.

4.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing mission-driven organization; wanted to create a positive experience for all staff and visitors.

Cons

Long commuting distance; inflexible telework

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