Loved my job! - Visitor Services Smithsonian Employee Review

4.0
1 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Interacting with visitors from around the world and helping to shape a positive experience in our extraordinary museum was a delight. Working with passionate museum staff across divisions was enjoyable as well.

Cons

Being a frontline staff member means that you were more likely to work on weekends and holidays vs. the ability to be off, that is of course depending on your rank so to speak.

Explore other reviews about Smithsonian

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great mission. Strong benefits including health insurance and 403b contribution. Many people stick around for 5, 10, 15+ years.

Cons

Things are sometimes slow due to bureaucracy.

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is a strong community and network in museum and natural science collections and support.

Cons

Working conditions have a standard of museum environment settings, not ideal for those that desire to be outside all day.

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