Dishonest Interview process - Customer Success Manager Snap Finance Employee Review

1.0
26 Jul 2019
Recommend
CEO approval
Business outlook

Pros

A Joke - There are zero. They lie to you and do not divulge important information about the position.

Cons

Not only the Job Ad is misleading but the interviewing process was a total fraud. They never once gave the real details of the position. First the Ad: Why Youll Love It Here Generous paid time off Competitive medical, dental & vision coverage 401K with company match Company-paid life insurance + supplemental options Company-paid short-term disability Long term disability and legal coverage Pet insurance, free snacks, and fun events A value-based culture where growth opportunities are endless None of the above is true for this position. You are a contractor for a measily $40k and you'll have to use your own car and pay for most or all of your gas, no benefits, no 401k, no nothing, no mileage or wear and tear. Prepare to destroy your car and pay for every repair and parts. Then: They will tell you its for a single city metro area. Wrongggggggggg! Most of your clients are 200+ miles from your city, while mostly spread throughout the whole state. Going from 1 client to next is basically 50 to 100 miles apart. So when they say you'll be in your car all day they mean all day / all night. Even the training manager said the role is grossly underpaid. Do yourself a favor and don't be a slave to their wealth. Run faster than you ever had before!

Explore other reviews about Snap Finance

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The culture is collaborative, supportive, and driven. People genuinely want each other to succeed, and it shows in how we work together and celebrate wins.

Cons

Fast growth brings a lot of change, which can be challenging for some to manage.

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I started with Snap Finance in 2019 and have had a front-row seat to its growth from under 1,000 employees to thousands today and Love every minute working here What’s stood out most isn’t just the growth, but how well the company treats its people. There’s a genuine culture of respect and dignity that you don’t find everywhere. I truly love what I do. I have the most supportive regional manager I’ve had in my entire three-decade career, and that makes a huge difference & she has made a huge impact on my personal and professional career 🥰. As a CSM, the flexibility to manage our own schedules and hit our goals in a way that works for us is something I value deeply. It creates accountability without micromanagement—and that’s rare. I can honestly say I’ve never once woken up and thought, “I don’t feel like going to work today.” 💯 This is also the longest I’ve ever stayed with a company, which says everything. Snap Finance is a great place to work—plain and simple and every day will be different!

Cons

Honestly none that are so noteworthy to say

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Snap Finance Response
2d
Thank you for leaving a review about your experience working at Snap Finance, but more importantly, thank you for your continued commitment to our team and company values. We are proud to receive positive feedback from someone who has worked at Snap Finance for multiple years. One of our main priorities is fostering a welcoming work environment with a strong culture and supportive leadership, and we are glad to hear that you have had an experience that reflects that.
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