Thoughtful engineering culture with real investment in platform growth - Software Engineer SoFi Employee Review

5.0
31 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Despite a relatively short tenure so far, my experience at SoFi has been consistently positive. The culture is supportive, collaborative, and focused on growth. Engineers are trusted with ownership, encouraged to think long-term, and supported by engaged managers and teammates. My work has centered on infrastructure platform initiatives around infrastructure systems and automation, with a strong focus on reliability, scalability, and improving developer experience. There is space for thoughtful design and for building durable systems, not just shipping quickly. From a company perspective, SoFi feels well positioned for continued growth, with clear strategic direction and momentum as the organization scales. The company is remote-friendly and flexible, without a strict return-to-office mandate, while still maintaining opportunities for in-person collaboration when useful.

Cons

As with many scaling companies, some legacy processes and tooling introduce friction and can slow velocity. That said, these challenges are well understood internally, and there is active work to modernize the stack and improve developer workflows.

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SoFi Response
5mo
It is wonderful to hear that you are enjoying our collaborative culture and the opportunity to build durable, scalable infrastructure. We remain committed to reducing technical friction to further enhance our developer experience so we appreciate your feedback there. To chat through your comments further, we encourage you to reach out to glassdoor@sofi.org.

Explore other reviews about SoFi

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, They love and treat there employees amazingly. realistic expectations for goals. Want and actually push employees to move up and gain more experiences

Cons

Depending on your manager you’ll love or hate your job due to how they treat you as an individual.

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You are only required to work from the office 1 day of the week and the rest from home. The Benefit package is great. The company has free snacks, fruits and drinks at the office and it provides the employees with lunch at least once a month while at the office.

Cons

You are literately a modern day slave with low pay and a tone of work. After a few months you have to get upskilled (more work) without any additional compensation. You are constantly evaluated: First call resolution is huge, the goal is for the member not to have to call back in at least a week. The company wants the call to last less than 5 minutes (or you get dinged). The company wants the members to respond to the surveys and if they don't it counts against you. if you go on chats, you will have to serve maneuver between two different once at the same time. You ONLY get a 30 minute lunch break and two 15 minute breaks. It is difficult to go to the restroom because while on the phones there is NO actual bathroom disposition and so you will get dinged and if it takes you longer than 5 minutes you get a message from intrudium informing you that you are out of adherence. The technology is the worse I have ever had to work with. It uses a program called Zscaler that is constantly disconnecting and when it does, it interrupts all of the other programs that are required to work with, in which case you have to inform WFM that you are having tech issues either by telephone or by sending a Workflow and hope it gets approved. While in training you are informed that you will only get paid up to 1 hr while having a tech issue. Workflows are huge and used for everything, including if you are suppose to clock out for the day but you are still on a call and it makes you go over 5 minutes (or you get dinged). Putting in for PTO or Sick Time is also not easy either, it's all about the companies needs so, hopefully you will get approved or maybe not. H.R. is only there a bit while you are hired and of course if you are let go but other than that, not sure what they do because there is no real connection.

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