Unpleasant - Customer Service Representative SoFi Employee Review

Thank you or the honest review. We're so disappointed to hear your time at SoFi isn't meeting your expectations. Our CSR team plays such an important part in our ability to achieve our mission. We really appreciate you. We're sorry to hear you don't see opportunities to grow. For our Operations team specifically, our Explorer Program has been a huge success. It gives our Ops employees the chance to work on 6-month stretch projects to try out other roles within the org. Additionally, our new internal mobility program is designed to help employees drive their careers. We encourage you to talk to your manager about these career development programs. If you'd like you continue the conversation, you can reach out to us at glassdoor@sofi.org.